I have written before, I think, about the trouble with domain name resolution we’ve been having here at blog.gleeson.us. People all over the world are reporting that sometimes they can reach this site, and other times they can’t.
After double-checking that I had done everything correctly, I sent an e-mail to my hosting provider. Got no response.
But just today, after doing some rigorous detective work, I found out who my real, honest-to-gosh hosting provider is, and I spoke with them on the phone. Then I sent a brand new e-mail to the brand new e-mail address they told me to send it to. I was told that I can expect a reply in two hours.
Cross your fingers, dear readers.
UPDATE 1: Less than two hours later, I got the promised reply. But the problem is still not fixed! The reply I got said, “We have found that the domain loads up fine. Please check it from your end.” Thanks guys, but I guess I didn’t explain the situation well enough. The problem isn’t on my end! The problem is, many people trying to visit blog.gleeson.us can’t get here, because the gleeson.us server for some reason is not resolving the subdomain! This problem has been occurring since the day I set up the subdomain.
UPDATE 2: Please, please fix it? I would promise to buy you a six-pack of syrupy, caffeinated wild berry ginseng Budweiser if that would help “oil the gears,” eh what?
UPDATE 3: Success! I think. Got a real reply this time, saying they found the problem and fixed it.
Sean, I am sorry for the problems. The techs have found the issue. We have changed over to a DNS cluster set up and it looks like cpanel did not record the info for this subdomain on the other servers. So when one of the other servers were serving up the DNS you would not get the subdomain. Now that they have added it on all four of the servers you sould not have this issue again. If you have any other issue please let us know and we will work to resolve them ASAP. Blessings, (name removed by me)
I won’t pretend I understood every word of that, but it sounds like everything will be working fine shortly (allowing a few hours for DNS propagation and whatnot, of course). And I like the “Blessings” closing, too, I should use that more often; the world needs more blessings.
And by the bye, beneath his name, he added
BUSH 2004
Thanks guys! You have re-earned a longtime customer’s loyalty.